Our Services
TELESALES - Our motivated team of sales people can reach any targets that our clients demand, 6 days a week, 24 hours a day.
CUSTOMER SERVICES - Our team of professional and dedicated staff can perform all customer service requirements, including operator services, taking messages, dealing with enquiries and more.
DATA PROCESSING - whether it be inputting or extracting data, our data processing teams are specially handpicked for their accuracy and efficient data entry to ensure our customers' expectations are fulfilled.
DEBT COLLECTION - We can handle all types of situations involving even the most sensitive debt collection and can act as a 3rd party mediator in negotiations or take payments on behalf of the clients in a quick and easy manner.
TECHNICAL HELPDESK - Our helpful staff are always available 24 hours to answer questions and provide quick and easy solutions to problems our clients may have. This service includes online IT support, diagnosis and 1on1 agent instant messaging either by phone, online IM or video call.
ADVANTAGES OF OUR SERVICE:
COST REDUCTION ON OPERATIONS - Topsellers can guarantee our clients reduce costs up top 70% through process improvements, re-engineering and use of technologies that bring administrative costs under control thus freeing revenues for other projects or company use.
COST SAVINGS ON RECRUITMENT - Using our service reduces all the hassle of recruiting, training personnel and employment liability as our dedicated professional team will ensure only the very top candidates are chosen and provided with the best training available.
MORE FREE TIME - With day-to-day operations taken care by us, our clients are stress free and have far more available time to concentrate on other core areas of the business.
COMPANY REVENUE INCREASE - Having an outsourcing firm deal with all the day to day processes gives our clients more time to concentrate on their core business providing an opportunity to develop new ideas and innovations to increase their market share and customer satisfaction.
